Dear customer, if you have already placed an order, please provide us with your full name, email address, and order number (optional) in the Message field. Please note that all tickets are responded within 1-3 business days and a reply will be sent to your email (so make sure the address is valid & check your Spam / Junk folder if you do not see a reply within 48 hours).

Or, you can also email us at :  rakuten377@gmail.com